Pilot

How the pilot runs.

No "take our word for it": Allcatch earns autonomy step by step, under your specialist's control, on your real data and requests.

Two-week pilotDiagnostic freeShadow modeNo process rip-out
Three steps

Diagnostic → shadow → live

Each next step opens only when the previous one has proven itself on your data.

Step 1

Inbound diagnostic

Free and without obligation. We look at your channels and your ERP: how requests arrive, where the counter spends time by hand, where orders are lost. The result is a clear picture of the flow and a draft pilot configuration.

Step 2

Shadow

Allcatch connects to one channel and prepares a reply to every request, but sends nothing to a customer itself. Your specialist sees the draft, verified against the ERP, and confirms or edits it. It learns from the edits; you see its real quality, not promises.

Step 3

Live

When the quality of the drafts satisfies you, it starts answering on its own. Everything it is not sure of, disputed terms, unusual questions, data missing from the ERP, still goes to your specialist with the full context of the conversation.

What we need from you

Three things to start the diagnostic

The pilot fits what you already have: no replacing the CRM, the phone lines or the email.

1
Access to the channels.The phone lines, text and email your customers already use, without changing the number.
2
An export from your ERP, or access.Catalog, prices, stock and set-asides, via export or API, read-only by default, without manual copying.
3
Your specialist's time to approve replies.In shadow mode someone on your team confirms or edits the drafts; that is the configuration happening in practice.
Timing

Setup: from two weeks

The timing depends on how quickly the ERP export and the channel access are ready. We do not break your processes: Allcatch fits what already runs. Plan on two to four weeks of setup from the scoping call to a live pilot, depending on the ERP path.

Price

Plans from $399 a month

The exact quote depends on three things: coverage mode (after-hours, overflow or 24/7), your ERP path, and the number of locations. You get the number on the demo, not from a price list, and founding-cohort pricing is locked once agreed.

Pricing →
Control modes

Control stays with you at every step

Allcatch gets the right to answer on its own only when you are happy with the quality of its drafts. You decide that, not we.

1

Shadow

It prepares a reply to every request; your specialist confirms or edits it before sending. Not one message reaches a customer without a person's approval.

2

Live

It answers on its own inside the verified boundary. The disputed and the unusual still go to your specialist, and everything is visible in the owner's dashboard.

How it is set up

What "configured to your company's data" means

✓
Catalog, prices and rules from your ERP export.It replies on facts: what is really in stock, at what price, on what terms, without guesses.
✓
Tone and rules of communication, set with your team.At the start of the pilot we set together how it phrases replies and which company rules it keeps.
✓
Your specialist's edits in shadow mode.While a person approves the drafts, it learns to bring them closer to what your team approves.
After the pilot

Report, launch plan, and your decision to continue

1

Report on facts

What was caught, where orders are really lost, and what the drafts looked like on your flow, without invented percentages.

2

Launch plan

The configuration for your volume: coverage mode, which channels and integrations go into permanent operation, and the price.

3

Agreement

Month-to-month by default; six-month and annual terms at a discount. Read-only ERP access means switching Allcatch off breaks nothing.

Start with a pilot

Show us your inbound. We'll show you where orders are lost.

Start with a two-week pilot. Your team reviews every draft before it reaches a customer.

1Diagnostic, free. How your sales run, which channels, what is in your ERP.
2Review real drafts. Your team checks and approves replies using your own requests and ERP data.
3Results on facts. What was caught, where orders are lost, the launch plan and the price.

Plans from $399/month. The final quote depends on coverage hours, ERP path and locations.

Founding cohort of five distributors: now open. Founder-direct support, locked pricing, a real vote on the roadmap.

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