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Integrations

Integration with your ERP, phone lines, text and email.

Catalog, prices, stock and set-asides come from your ERP. Allcatch replies on real data, in text and email, and catches the calls on your existing numbers. No manual copying, no double entry.

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ERP / APISpreadsheet exportsText and emailYour phone lines
Sync · ERP

One source of truth

Allcatch pulls catalog, prices and stock from your ERP or from its exports. It replies on what is really there, and the dashboard counts demand and shipments as they happen.

ERPCatalog, prices, stock, set-asides, via API or export.
AllcatchThe desk and the dashboard work from the same data. Every action goes to the log.
CustomerGets the answer by text or email; the counter sees the context.

Works with your ERP

Allcatch connects to the system you already run, through its API or its data exports, and reads catalog, prices, stock and customer terms from it. Systems we connect to include Epicor Prophet 21, Epicor Eclipse, Epicor BisTrack, Infor CloudSuite Distribution (SX.e), NetSuite, SAP Business One, Microsoft Dynamics 365 Business Central, Acumatica, DDI Inform, Spruce, Sage and QuickBooks Enterprise, and for gas and welding TIMS, Datacor and DataWeld. If your system can export data, that is enough to start; the demo shows the path for yours.

ERP access is read-only by default. The only write path is order drafts and set-asides, and only where you enable it.

Your lines, your channels

1
Phone lines:coverage over after-hours, overflow or 24/7 routing. Your numbers do not change. The line catches the request, routes it and takes the message; the reply is a text or email draft for your approval.
2
Text and email:the reply channels. Photos of lists, PDFs and POs are read and matched against your catalog for review.
3
Web form:requests from your site land in the same queue.
Security

Your data stays yours

All of your company's commercial information, catalog, prices, customers, conversations, works inside your account and does not leave it.

More on security and data →
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Kept in the US region, processed under your agreement.Connection and access processes are set to your requirements.
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Not shared with third parties, and yours.By contract and by law your commercial information remains the company's property; we do not own it.
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Not used to train models.Allcatch is configured to work with your information; it does not go into third-party models or products.
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Deployment to choose.US cloud as standard, your own infrastructure on request.
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Finances visible to the owner only.Role-scoped access: the counter sees operations, the owner sees money and receivables.
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Every step in a protected log.Who asked, what the desk replied, who approved.
Start with a pilot

Show us your inbound. We'll show you where orders are lost.

Start with a two-week pilot. Your team reviews every draft before it reaches a customer.

1Diagnostic, free. How your sales run, which channels, what is in your ERP.
2Review real drafts. Your team checks and approves replies using your own requests and ERP data.
3Results on facts. What was caught, where orders are lost, the launch plan and the price.

Plans from $399/month. The final quote depends on coverage hours, ERP path and locations.

Founding cohort of five distributors: now open. Founder-direct support, locked pricing, a real vote on the roadmap.

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By requesting a demo you agree to our Terms of Service and Privacy Policy. Demos are run by the founder. You'll hear back within one business day. Prefer plain email? Write to info@allcatch.ai.