The order desk for distributors and trade businesses.

Allcatch logs every call, text, email and web request and prepares replies using stock, prices and customer terms from your business system (ERP). Your team reviews and approves each reply before it is sent.

From customer request to approved replyExample data
Hey, do you have THHN 12 AWG stranded, black, 500 ft spools? Need 20. Price?Customer · Sat 9:47 PM · Text
Request recorded
Stock and pricing: 64 spools available · $112 each for orders of 10 or more · Payment due in 30 daysExample data from your business system
✓ Approved by your teamYour team reviews the reply before sending.
We have 64 spools of black THHN 12 AWG stranded wire in 500-foot lengths. Your 20 spools cost $112 each, or $2,240 total, with payment due in 30 days. Would you like us to hold them for pickup Monday?Sent by your team · Sat 9:48 PM
Yes, set aside 20. Will pick up Monday at 7.Customer · Sat 9:50 PM

Every customer gets the answer your best counter person would give, from your stock, your prices and their terms.

  1. A customer calls, texts, emails or submits a web form, including after hours.

  2. Allcatch records the request as soon as it arrives so your team can track it.

  3. Allcatch checks your business system for stock, prices and the customer’s payment terms.

  4. Allcatch prepares a reply using those details and flags missing information for your team.

  5. Your team checks the reply, makes any changes and approves it for sending.

  6. The customer receives the approved reply, or your team takes over when the request needs personal attention.

Your reply draft is ready in minutes.
Allcatch records requests around the clock.
Your team approves each reply before it is sent.
Gas & welding distributor?

Allcatch started there. See the version built for cylinders, rentals, demurrage, DOT requalification and PO digitizing.

For gas & welding companies →

Fits what you already run

your ERP your phone lines text and email spreadsheet exports

A day at the counter. The same day, without the losses.

Every request is logged: morning, midday, after close, weekend. The owner sees the whole business, not the sample of orders somebody managed to save.

How it is now

✕A customer texts at 8 PM; someone replies in the morning. He already bought elsewhere.
✕A missed call on Saturday: there is simply no order.
✕Price, stock and lead time live in three places; the answer is assembled by hand.
✕They asked for something you don't stock, and nobody wrote it down.
✕What is still waiting for an answer, neither the counter nor the owner can see.

With Allcatch

✓Every request is logged the moment it arrives, any day, any hour.
✓The reply draft is already assembled: stock, price and the customer's terms from your ERP.
✓Nothing reaches a customer without your team's approval.
✓An unusual question goes to the right person with the full context.
✓Missed demand is counted and visible to the owner.

It is your ordinary order. It just doesn't get lost anymore.

Your ERP, your catalog, your daily flow, and one screen with everything that needs action. Plus analytics: ask the panel in plain words, the answer comes from your data. Pick an industry: demo data.

Customer conversationExample data
Do you have Type I/II Portland in stock? Price per bag if I take a pallet?Customer · 11:48 PM
Type I/II Portland, 94 lb: 460 bags on hand. From 50 bags it's $14.20 each. Want a quote for a pallet of 35, or for 50?Draft from your ERP · approved by your counter
Quote #4471 for $710 sent; 50 bags set aside until tomorrow in the ERP.account history: Portland · 50 bags · Net 30
Owner's panelExample data
0waiting for a reply, all inbound closed
3drafts in review
3items below reorder point
37quotes today
3 drafts waiting for reviewopen
Type I/II Portland below reorder pointreorder
Owner's summary sent9:00 AM

How much is leaking now? Run your own numbers.

We don't plug in "industry averages": the fields stay empty until you type your own numbers. The formula is open: requests × share left unanswered × conversion × average order.

Lost orders per month?
Lost per month, $?
Lost per year, $?

Placeholders only show the scale; only what you type is counted. The exact picture comes from the free inbound diagnostic.

Start with a pilot

Show us your inbound. We'll show you where orders are lost.

Start with a two-week pilot. Your team reviews every draft before it reaches a customer.

1Diagnostic, free. How your sales run, which channels, what is in your ERP.
2Review real drafts. Your team checks and approves replies using your own requests and ERP data.
3Results on facts. What was caught, where orders are lost, the launch plan and the price.

Plans from $399/month. The final quote depends on coverage hours, ERP path and locations.

Founding cohort of five distributors: now open. Founder-direct support, locked pricing, a real vote on the roadmap.

By providing your number you agree to receive text messages from Allcatch about your enquiry and demo. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. See our Privacy Policy and Terms. Leaving a number is optional and not a condition of booking a demo.

By requesting a demo you agree to our Terms of Service and Privacy Policy. Demos are run by the founder. You'll hear back within one business day. Prefer plain email? Write to info@allcatch.ai.

The short version

How long does setup take?

Setup takes from two weeks. Allcatch fits what you already run: we connect your lines and your ERP, set the rules to your processes, and configure it on your company's data. Plan on two to four weeks of setup before a live pilot, depending on the ERP path.

What happens with an unusual question?

Replies are built only from your data: if a fact is not in your ERP, no guess is inserted. Disputed and unusual questions go to your specialist with the full context. Shadow mode runs first: a person approves every reply.

Will it replace our staff?

No. It handles the first contact: repeat questions, after-hours requests, quote and order drafts. Decisions stay with people.

Where is our business data kept?

In the US, under your agreement: not shared with third parties, not used to train models, and yours by contract. Finances are visible to the owner only.

All questions →