6:47 PM
A regular customer hits voicemail.
They need gas for a morning job. By the time someone calls back, another supplier may already have the order.
Every inquiry caught. Every answer approved.
The first-line sales platform for welding & gas distributors.
Stop losing orders to voicemail and busy counters. Allcatch catches calls, texts, emails, and order requests, drafts from your ERP, hands owners a live Command view, and keeps your people in control before anything reaches a customer — one platform, built into the systems you already run.
Configured to your operating reality
Allcatch is configured to your catalog, your customer rules, and the way your company operates.
24/7 + overflowAfter-hours, missed calls, peak-hour pressure, text, and email.
ERP-backed draftsInventory, pricing context, customer records, and cylinder balances.
You set the control levelApproval queue by default. Auto-send for routine replies — or full autopilot — is optional, on your say-so.
The hidden leak
Missed demand does not show up in your ERP.
The problem is not only the missed order. It is the demand you never saw, never routed, and never measured.
11:18 AM
Peak counter hour buries the phone.
Lines are busy, the counter is moving, and inbound requests scatter across phones and memory.
FRI 4:52
A quote request waits until Monday.
The email came in. The list was attached. Nobody turned it into a draft while the customer was ready.
How it works
Catch. Draft. Approve.
A practical workflow for distributors that already have an ERP, existing phone lines, and people who know their customers.
Catch
Calls, texts, email, POs, PDFs, and photos of lists enter one capture flow instead of disappearing into voicemail or personal phones.
Draft
Allcatch matches the request against your ERP catalog, inventory, customer records, cylinder balance, pricing context, and company-specific rules. It also remembers the account's history, so a repeat customer's third text is not a cold start.
Approve
By default, your team reviews the draft, edits if needed, and approves the response. Turn on auto-send for routine reply classes once you trust the pattern, and dial it back anytime.
Verified data or human handoff. Never guessed. Never silent.
Native to gas & welding
Built for the work generic AI misses.
The difference is not that Allcatch “knows prices.” It is configured to the products, rules, exceptions, and workflows that define your business.
01
Full-for-empty exchange
Will-call orders for empty-to-full cylinder exchange are captured with size, count, pickup time, and set-aside context.
02
Returnable cylinders
Customer questions about what cylinders they have on hand are checked against real asset balance, not memory.
03
Rental & demurrage
Questions around rental balances and account flags can be routed with context instead of becoming counter confusion.
04
DOT requalification
If a cylinder needs a requal check, the draft flags it before anyone promises what should not be promised.
05
Emergency after-hours
The request is caught, drafted, and handed to the on-call person for approval from a phone.
06
PO digitizing
Email a PO, attach a PDF, or text a photo of a list. Items are matched against your ERP catalog for review.
PO digitizer
Send the list you already have. Get an order draft back.
Customers do not stop faxing, emailing, and texting photos of lists. Allcatch reads them, matches each line against your ERP catalog, and hands your team a draft to approve. Nothing posts anywhere without your people.
Photo / email / PDF
Line items extracted
SKU match from ERP
Your approval
Command view
Your whole inbound business in one screen.
Not a chat feed. A daily operating screen over ERP data: demand, approvals, low-stock alerts, receivables, and what needs action now.
Owner viewManager viewWarehouse view
See Command view on your own data.
Book a DemoRollout path
First stop losing your own demand. Then grow from what you learn.
Lead generation belongs after the agent has captured real demand data, not before.
Stop losing inbound orders.
Capture calls, texts, emails, and POs with human-approved ERP-backed drafts.
See the truth of your business.
Turn inbound activity into owner-level visibility across demand, stock pressure, and action items.
Generate new demand from earned data.
The same earned data powers outbound: reorder nudges, win-back, and quote follow-ups your team approves like any other reply.
Founding Distributor Program
We're onboarding a founding cohort of five distributors.
You work with the person who built it.
From $399/mo, locked for the founding cohort.
Founding distributors shape what gets built next.
Month-to-month by default; six-month and annual terms at a discount. Your data exports when you leave.
Read-only ERP access means switching Allcatch off breaks nothing.
Claim one of five seats
Company-specific setup
Configured to your catalog, customer rules, and workflow.
Allcatch does not ship as a generic script. It is mapped to your nomenclature, ERP fields, account exceptions, approval process, and the language your team uses with customers.
Catalog mappingYour products, aliases, cylinder sizes, and item naming conventions.
Pricing logicCustomer-specific contract rules, manual overrides, and handoff triggers.
Operational rulesWill-call, rental, returns, requalification, and warehouse-specific exceptions.
Approval workflowWho reviews, who edits, who sends, and when escalation is required.
Integrations
Works on top of what you already run.
Allcatch is scoped around your current ERP, customer data, and phone/text lines. The demo defines the integration path honestly.
TIMS
Deep API path for inventory, pricing, customers, cylinder balance, and order drafts.
Datacor
EDI and file exchange path where the customer’s deployment supports it.
Epicor P21
Standard distribution objects for customers, inventory, pricing, and orders.
Existing lines
Coverage can sit over after-hours, overflow, or 24/7 routing. Your numbers do not need to change.
If your system can export data, we can usually work with it. Scope is confirmed on the demo.
Not sure your ERP fits? That's the first thing the demo answers.
Book a DemoGetting started
A fixed path from first call to a live pilot.
No rip-and-replace, no new phone numbers, and no project landing on your IT. Allcatch engineers do the connection work.
Scoping call
We walk your catalog, ERP, phone setup, and approval habits, and agree what the pilot should cover first.
ERP connection
Allcatch engineers connect to your system, read-only by default. If your ERP can export data, that can be enough to start.
Mapping with your team
Catalog aliases, customer rules, pricing handoffs, and who approves what, mapped in working sessions with your people.
Pilot, then widen
The pilot starts narrow: one line, after-hours first. You watch real drafts in the approval queue before anything widens.
What we need from you
ERP access or an export, your product list, escalation contacts, and a few hours of your counter lead's time for the mapping sessions. That is the whole ask.
Security & control
AI drafts. Your people decide.
The architecture is built to reduce risk: approval queue, ERP field sources, escalation, and audit trail.
Every reply waits for your team. Nothing reaches a customer unapproved.
Routine confirmations you designate go out automatically. Everything else still queues for approval.
Available if you ever want it. Many owners never switch it on, and that is a valid way to run Allcatch.
Control is a dial, not a switch. You can move it in either direction at any time.
Control
- Default: every reply waits for your one-touch approval. You can enable auto-send for routine classes — or full autopilot — and turn either off anytime.
- Drafts cite the ERP fields used.
- Missing or unusual data hands off to a human.
- All activity stays in the audit trail.
Privacy
- Customer data is not used to train foundation models.
- Scoped role access limits what each team member sees.
- Phone capture is consent-first where recording is used.
- California and other state rules are handled through explicit consent language, not silent recording.
Recording is presented as a consent-first feature. Allcatch does not claim blanket legal compliance without customer-specific review.
For your IT review
- ERP access is read-only by default. The only write path is order drafts, and only where you enable it.
- What we read: items, inventory, customers, pricing context, cylinder balances, and receivables, scoped to what the agent needs.
- Role access uses scoped keys that fail closed: a role that should not see pricing cannot request it.
- Every draft, approval, and handoff lands in the audit trail.
- When you leave, your conversation and demand data exports with you.
A full security architecture summary is available on request. Ask for it on the demo.
What Allcatch will never do
- Answer outside your ERP data, or guess.
- Write to your ERP beyond order drafts.
- Train foundation models on your data.
- Change your phone numbers or carriers.
- Lock your data in. Your ERP stays the system of record.
Who it is for
For the counter that knows customers by voice, and the owner who needs to see what the counter never had time to log.
Independent welding and industrial gas distributors, 1-30 locations, often family-run across generations.
Who's behind Allcatch
Built by an engineer who knows the industrial world.
I'm Nikolay (Nick) Malyshev. I spent years in construction and manufacturing, and I know these companies' pains firsthand: the orders that die in voicemail, the quotes that wait until Monday, the owner who finds out too late. When I started my life over in the United States, I became an engineer, but I never let go of the intention to solve those pains. Allcatch is that work. You'll talk to me on your demo, and you'll deal with me after it. No handoffs to a sales team.
Founder-owned · No private-equity portfolio · California
nick@allcatch.ai
FAQ
Questions before the demo.
Does Allcatch answer customers by itself?
Only if you want it to. By default, every reply waits in the approval queue for your team. When you are ready, you can allow auto-send for routine answer classes you choose — or run full autopilot if that is how you decide to operate — and you can switch back to full review at any time. In every mode, missing data, non-standard requests, and flagged accounts escalate to a human with full context. You set the control level, not us.
What if Allcatch is not sure?
It hands the request to a human with context. Missing data, unusual requests, account flags, or manual pricing rules become review tasks instead of guessed answers.
How much does it cost?
Plans start from $399/month. The exact quote depends on three things: coverage mode (after-hours, overflow, or 24/7), your ERP path, and the number of locations. You get the number on the demo, and founding-cohort pricing is locked once agreed.
How long does setup take?
Plan for two to four weeks from the scoping call to a live pilot, depending on your ERP path. From your side: ERP access or an export, your product list, and a few hours of your counter lead's time.
Does our IT team have to build anything?
No. Allcatch engineers make the connection. ERP access is read-only by default, and the only write path is order drafts, only where you enable it. If your system can export data, that can be enough to start.
Which ERPs can it work with?
The primary paths are TIMS, Datacor, and Epicor Prophet 21. Other systems are scoped during the demo. If your system can export data, Allcatch can usually be configured around it.
Will our customers end up talking to a robot?
The agent identifies itself as an automated assistant, and your team approves every reply before it goes out. Your customers get a fast, accurate answer at 6:47 PM instead of voicemail, and a person stays behind every message.
Is there a contract? Can we cancel?
Month-to-month by default, cancel anytime. If you prefer predictability, six-month and annual terms are available at a discount. Either way, ERP access is read-only by default, so switching Allcatch off breaks nothing in your systems.
What happens to our data if we leave?
It exports with you: conversation history and the demand data the agent captured. Your ERP was always the system of record, so nothing is locked inside Allcatch. And after you leave, Allcatch does not keep using your data: it is never used for model training, and it is deleted from our systems on request after export.
How do you handle call consent?
Phone capture and recording are consent-first where recording is used, including explicit notice language for states such as California. Final wording is scoped with the customer’s legal requirements.
Do you train models on our data?
No. Customer data is not used to train foundation models. Access is scoped by role and by the data each user should see.
Will this replace our staff?
No. The product is designed to catch inbound demand, prepare accurate drafts, and give your team control. It removes missed and buried work, not the people who know your customers.
Book a Demo
See how Allcatch would fit your catalog, ERP, and approval flow.
A practical demo for owners and operators: what gets caught, how drafts are built, what your team approves, and what the dashboard shows.
Pricing
from $399/month
Final pricing depends on coverage, integration path, and rollout scope. What drives your quote: coverage hours and channels, the ERP path, and the number of locations.